If you cancel your paid account, it changes to a free account at the end of the payment cycle when it expires.
- To access your account profile, do one of the following:
- On the Navigation Sidebar, above the global navigation links, click your name.
- On the top-right of the Dashboard, click Manage your account.
- On the Navigation Sidebar, click Tools, and then click My Account.
- In the My Subscription section on the right, click Cancel subscription.
Note: Be sure to log in once every six months to preserve the account and the data. Your account will remain as a free account as long as you log in every six months.